Support – Sportstvconnectau

Support & Help Center

Need help getting started with Kayo TV? Below are common issues and solutions. If you still need assistance, contact us here.

Common Help Topics

1. How do I activate Kayo on my TV?

To activate Kayo on a Smart TV, download the Kayo app from your TV’s app store, open it, and follow the on-screen instructions. You may be prompted to enter a code at auth.streamotion.com.au/activate

2. I see an error code — what should I do?

Write down the exact error and contact our support team with the details. We’ll help troubleshoot it.

3. Can I use Kayo on multiple devices?

Yes! Kayo allows multiple devices. Make sure you’re signed into the correct account and your plan supports multiple streams.

4. I never received an activation code.

Check your email inbox (and spam folder). If nothing arrives, try restarting your device and re-opening the Kayo app.

Still Need Help?

If the above tips don’t solve your issue, please contact our support team and we’ll walk you through it step by step.